Frequently Asked Questions

The NearlyFreeSpeech.NET FAQ (*)

Non-Member (*)

What's the catch?

Doesn't your pricing suck compared to that host that offers 10 bazillion GB for $3 a year?

How much does the average site really cost?

What forms of payment do you accept for account deposits?

Do you support CGI? PHP? SSI?

What database software do you support?

Do you provide email hosting services?

Can I use .htaccess files to customize my web server configuration?

May I install other types of servers that are not web-based?

What common web applications work with your system?

Do you provide DNS hosting services?

Is your service easy to use?

What type of control panel do you use?

What software can I use to access your system?

How many web sites can I host with a NearlyFreeSpeech.NET membership?

One of your customer's sites offends me. Who do I email to have it taken down?

What if I want to host unpopular or controversial content?

How does customer service work at NearlyFreeSpeech.NET?

What if my site uses less than $0.01 of bandwidth in a month?

Do you allow adult content?

Why don't you offer static IP addresses?

Do you support SSL for member sites?

Do you register domain names?

What are the most common things that do not work on your system?

What is your refund policy?

What is your hosting network like?

How will I know if my account is about to run out of funds?

Do you price-match your competitors?

How can you make money at these prices?

Do you support FrontPage Extensions and ASP?

Why do you only offer prepaid service?

My web designer says I should use SomebodyElse.com instead of you. What do you say?

Does each of your members get their own dedicated server?

What is the minimum deposit?

Can I invest in NearlyFreeSpeech.NET?

Will you design my web site for me?

What happens if my account runs completely out of funds?

How do I report a violation of your Terms and Conditions of Service or illegal activity?

How big is a gigabyte?

Do I get interest on my deposit?

Can I link to files on my NearlyFreeSpeech.NET member site from my existing site somewhere else?

How do I report that my copyrighted content is being distributed by a site you host?

Do you offer collocation?

Are you about to pop up a "chat now with sales!" ad on me?

Can I get a credit if your service goes down?

Does 'NearlyFreeSpeech.NET DNS' support subdomains?

What happens if I get slashdotted?

What if I want to set up a web site but don't have a domain name / don't want to fool with DNS?

How many MySQL databases can I have?

What's the difference between an 'account' and a 'membership?'

How come your service isn't free?

What's the difference between bandwidth and storage?

If I use your web hosting, will you put banners or ads onto my site?

Why doesn't your website look like other hosting provider sites?

How much does a MySQL process cost?

Are your domain registration services intended for general-purpose usage?

Do you impose CPU limits?

What is the scope of your member support?

May I send email from a website hosted at NearlyFreeSpeech.NET?

What if my site gets a DMCA complaint?

I visited a site that is hosted with NearlyFreeSpeech.NET. Why did I receive an "access denied" error?

What happens when I report a technical problem with someone else's services?

How do I report a technical problem with a NearlyFreeSpeech.NET site?

What sort of spam protection does your email forwarding provide?

How do I contact the operator of a site you host?

I am a journalist doing a story on a site you host. May I interview you?

What if my web site gets attacked?

This is a tough question. We do host websites that get attacked by a wide variety of different methods. However, the variety is so wide that there is no "typical" attack scenario or "average" outcome that we can offer as an example.

At any given time, our network is typically experiencing between zero and three denial-of-service (DOS) or distributed-denial-of-service (DDOS) attacks. Most are short, lasting only a few minutes or hours, but the longest lasted for over a month. Most are not service-disrupting, but occasionally they can render a member site inaccessible, and rarely, if they are significant enough, large-scale DDOS attacks can sometimes briefly disrupt our entire service. (This is equally true of all web hosts.)

To help protect our members' sites, we employ a large number of passive network features like connection filtering and firewalls. These are generally very effective against the everyday attacks we most frequently experience. When attacks go beyond the simple, an active response by NearlyFreeSpeech.NET personnel is typically required. Our active response to attacks on member sites (or on our service itself) is roughly proportional to the square of the disruption caused; our response escalates very quickly as attacks become more severe. Thanks to our long experience in the area, we have a wide arsenal of tools that can be dynamically employed or tuned to help mitigate serious attacks. We take keeping our members' sites online very seriously!

Having your site attacked does sometimes consume resources, e.g. bandwidth, that we charge for. The cost of such an attack depends on the type, scale, and duration of the attack, as well as in large part on your actions before and during the attack. Since these factors are not under our control, vary widely, and cannot be accurately predicted, we will not under any circumstances attempt to estimate what the financial implications of a hypothetical attack might be. If you want such an estimate, simply figure out the bandwidth that would be used based on the size of your site and the anticipated volume of requests.

However, since our service is paid in advance, you always have complete control over your maximum financial liability simply by controlling the balance of your account. If you feel your site is attack-prone and you are primarily concerned about costs, we encourage you to maintain a low account balance to limit your exposure. Then, if a situation arises, you will be able to make an informed decision about your best course of action before incurring any significant expenses. If you feel your site is attack-prone and you are primarily concerned about availability, we suggest that you maintain a larger account balance and customize our account balance warning feature to notify you if your expenses spike in an abnormal way.

Our service is based on personal responsibility. Although our TACOS ensure that you have broad discretion in choosing what to say on your your site, if you choose to say something controversial then you must be prepared to be first in line to bear the consequences. We will not indemnify you or waive any costs you incur arising from an attack on a site you host; we are a hosting provider, not an insurance provider.

In all cases, if you are concerned about your site being attacked, you are your own first and best line of defense. You should design a site that is lightweight and fast-loading so that it remains available under heavy load and minimizes bandwidth cost.

If you run into a problem with someone attacking your site or trying to bleed your funds dry, please feel free to contact us. It is absolutely not our intention to sit back and laugh while someone drains your account, whether your site content provoked the attack or not. In some cases, we can block obvious troublemakers and certain types of attacks so they will not reach your site. But since you are the site operator, we will expect you to take all reasonable measures to protect yourself first. Example 1: If someone is posting rude comments on your forum site, you will need to use your forum's blocking features to handle it. Example 2: If someone writes a script to repeatedly download the largest static banner graphic on your site, we may be able to block their IP address for you.

With all that said, it's worth noting that most sites will never be attacked directly and have absolutely nothing to worry about in this area. Even given our libertarian TACOS, fewer than 0.1% of our hosted sites have ever been targeted by noteworthy attacks.

Is your service only for controversial or extreme websites?

Why can't I sign up for your service through the Tor network?

Do you provide anonymous hosting?

Should I set up my new small business website at NearlyFreeSpeech.NET?

Why aren't I getting system emails from NearlyFreeSpeech.NET?

Can I use my NearlyFreeSpeech.NET site to accept credit cards?

Can I host a web or IRC proxy on your service?

Will you pre-approve my web site content for compliance with your Terms & Conditions of Service?

How do I sign up for my company/club/organization?

How much will my site cost to host with you?

What kind of hardware will my site be running on?

What kind of uptime can I expect with NearlyFreeSpeech.NET?

How do I regain access to my membership if I lose my login information?

One of your members hosts something for me. Can I get access to it?