Frequently Asked Questions

We have our own custom control panel that is as unique as the rest of our service. While it is in no danger of winning any awards for its great beauty, it does allow you to control most aspects of our service without resorting to complicated configuration files. The major benefits of this custom environment are:

• It matches the services we offer very closely.
• If you need help with it, it's a safe bet you aren't going to stump us, since we wrote it.
• When people write to us and say "you should add (feature) to the control panel" we can occasionally write back later that day and say "Good idea, try it out."

There's no "demo" of our control panel, but you can create a membership and kick the real thing around for yourself. Naturally, doing so is completely free. To get a basic idea, all you need to provide is a login name, the name you want us to call you, and a working email address.

To get a better idea, we recommend that you create a personal bandwidth account, which will require your basic information (real name, address, etc.), but don't worry, our privacy policy has your back. No payment information is needed to check out the control panel. So please try creating an account; you might be surprised by what happens next!