Frequently Asked Questions

No.

We encounter a variety of situations where people contact us claiming to be the rightful owner of a web site or domain managed through our service. Such claims are typically accompanied by demands to allow the person to take over, transfer services, or take something down.

Our policies are extremely strict and are designed to provide maximum security to our members. At NearlyFreeSpeech.NET, the person or entity we have on record as the holder of a membership is the only person authorized to direct us to take any action related to services we provide under that membership.

This puts people wanting access to a membership into two categories:

First, our members. Occasionally, a member will mislay their login credentials and be unable to access the system. We are able and happy to assist with a variety of such matters; they have their own FAQ entry with the specifics.

Second, everyone else. This includes customers, vendors, employees, employers, contractors, co-workers, relatives, and friends of members, not just the general public. We apologize, but we are not able to assist you under any circumstances, unless expressly authorized to do so in advance by the relevant member, and even then only under a very limited set of circumstances (such as allowing a predesignated party to make deposits or renew domains in case of emergency). Any concern or conflict you have with the member hosting the services with us, including problems contacting them, must be resolved directly with that member or via channels other than us. There are absolutely no exceptions.

We apologize to anyone negatively affected by our hardline stance on protecting the privacy and security of our members. While this often seems harsh to people already having some other major problem not caused by this policy, we ask them to please keep in mind the absolute chaos that would result if we handed over web sites and domains to anyone who asked for them via email based on their say-so. Thank you for your understanding.