Frequently Asked Questions

No.

Our pricing plan is designed to be fair to you and fair for us. It represents our actual cost to provide the service. In the case of storage, for instance, this is literally true: all revenue from storage charges is channeled directly into the purchase of additional hardware. And by "hardware" we don't mean a company Hummer.

Our pricing plan is simple and straightforward as well as very competitive. You pay for what you use, and you don't pay for what you don't use. That's all there is to it.

Prices that appear better than ours fall into to two categories: big bundles and temporary loss leaders. Our thoughts on big bundles are detailed elsewhere. As for loss leaders, as long as the hosting business exists, there will be somebody offering free or below-cost service because they think adding customers is more important than building a sustainable service. Competing on price with every free-today-gone-tomorrow hosting provider that comes along would simply guarantee that we'd lose what really makes our service the best deal: its simplicity, honesty, and sustainability.