Frequently Asked Questions
Sometimes people receive a generic error from the Dwolla site when they attempt to complete a payment initiated from our service. This has nothing to do with us; it appears to be an issue with the Dwolla site itself.
We have had multiple reports that you can resolve it by making sure you are not already logged in to the Dwolla site when you initiate a Dwolla payment from our site. If necessary, you can clear your cookies from the Dwolla site (not from our site) before starting the transaction to make sure you are starting from a clean slate.