The most common causes of transfer failure are:
- Invalid or "private" administrative contact information.
- Not responding to the transfer approval email sent to the administrative contact address.
- Trying to transfer the domain within 60 days of a registrant change or a previous renewal, registration, or transfer.
- You owe the domain registrar money.
If you are transferring from another registrar to us, the other registrar is not required to give us a reason for refusing a transfer, so if the problem is anything other than "the administrative contact did not confirm the transfer," we won't be able to provide you with any information.