Frequently Asked Questions

The NearlyFreeSpeech.NET FAQ (*)

Login Recovery (*)

What is the login recovery process?

What are the login recovery actions?

Why is your support so unhelpful during the login recovery process?

How do I begin the login recovery process?

How do I customize the login recovery process?

What if I am having trouble completing the login recovery process?

What happens to the documentation I provide during login recovery?

The documentation we request can be very sensitive, and we treat it with extreme caution and care.

Documentation is always reviewed by the absolute minimum number of people needed to validate it. That's generally one person unless that person encounters a specific, articulable difficult establishing whether it meets the requirements. (E.g., the document is not in English.) One is typical. Two is rare. Three is incredibly rare. As of 2025, no document has ever needed to be reviewed by more than three people.

As soon as a login recovery attempt is closed (successfully or otherwise), any documentation provided during that attempt is permanently removed from our ticket system.

When should I customize my login recovery settings?