Frequently Asked Questions

The NearlyFreeSpeech.NET FAQ (*)

General (*)

What's the most important thing to know about your service?

What's the most common mistake people make while signing up for NearlyFreeSpeech.NET?

Why do I have to enter my real name when creating a membership?

Can I beat your pricing if I get my own VPS?

How much does the average site really cost?

Do you provide email hosting services?

Is your service easy to use?

Do you provide DNS hosting services?

How many web sites can I host with a NearlyFreeSpeech.NET membership?

Do you register domain names?

How will I know if my account is about to run out of funds?

Why do you only offer prepaid service?

My web designer says I should use somebody else instead of you. What do you say?

Do you price-match your competitors?

How can you make money at these prices?

What is the minimum deposit?

Will you design my web site for me?

Do you offer collocation, dedicated servers, or VPS services?

What happens if I get slashdotted/reddited?

Are you about to pop up a "chat now with sales!" ad on me?

What if I want to set up a web site but don't have a domain name / don't want to fool with DNS?

How come your service isn't free?

What's the difference between bandwidth and storage?

Why doesn't your website look like other hosting provider sites?

Are your domain registration services intended for general-purpose usage?

What if my web site gets attacked?

Is your service only for controversial or extreme websites?

Should I set up my new small business website at NearlyFreeSpeech.NET?

Will you pre-approve my web site content or usage for compliance with your Terms and Conditions of Service?

How much will my site cost to host with you?

What kind of uptime can I expect with NearlyFreeSpeech.NET?

Is this cloud computing?

Where are you located?

Do you offer telephone support?

Someone else uses your service and wants my help with it. How do I help them?

Very carefully.

First and foremost, do not let the other person give you their login credentials. If they do, don't use them. Doing that will result in the membership being suspended, and will cause both of you all kinds of problems and misery without helping anybody.

That means that to help someone else with our service you're going to need a (free) membership of your own. There are two very important reasons for this:

  1. When you go to the signup page, you'll see bold print warnings that memberships are created for individuals (not companies or organizations) and that they may not be created for others, transferred, or shared. Make sure you heed those warnings. If you don't: suspended → problems and misery → nobody helped.
  2. Creating your own membership will give you the opportunity to look around our system and make sure that you're familiar with the features and limitations of our service, and that you're comfortable you can provide the necessary help.

Second, it matters what type of help is being sought.

If the person just needs help managing the content of a web site, we have a feature called adjunct access which allows one member to edit another member's site. There's no fee for that; you can create a membership and be given adjunct access to another person's site without ever paying anything. Full information about adjunct access is available in the version of our FAQ available on our member site.

We also offer the ability to share an account between multiple members. This is the best way to organize many types of complex projects, or hosting for companies where more than one person needs to be involved. This also doesn't require anyone but the "main" member to pay anything. Full information about this is also available in the version of our FAQ on our member site.

If the person needs more help than that, there are two basic ways to proceed.

It's important to emphasize that due to our privacy policy, we will not under any circumstances discuss the details of any person's membership with any other person in the absence of their express written consent, provided through our site.

Should I use NearlyFreeSpeech.NET or a VPS?