Frequently Asked Questions

The NearlyFreeSpeech.NET FAQ (*)

General (*)

What's the most important thing to know about your service?

What's the most common mistake people make while signing up for NearlyFreeSpeech.NET?

Why do I have to enter my real name when creating a membership?

Can I beat your pricing if I get my own VPS?

How much does the average site really cost?

Do you provide email hosting services?

Is your service easy to use?

Do you provide DNS hosting services?

How many web sites can I host with a NearlyFreeSpeech.NET membership?

Do you register domain names?

How will I know if my account is about to run out of funds?

Why do you only offer prepaid service?

My web designer says I should use somebody else instead of you. What do you say?

Do you price-match your competitors?

How can you make money at these prices?

What is the minimum deposit?

Will you design my web site for me?

Do you offer collocation, dedicated servers, or VPS services?

What happens if I get slashdotted/reddited?

Are you about to pop up a "chat now with sales!" ad on me?

What if I want to set up a web site but don't have a domain name / don't want to fool with DNS?

How come your service isn't free?

What's the difference between bandwidth and storage?

Why doesn't your website look like other hosting provider sites?

Are your domain registration services intended for general-purpose usage?

What if my web site gets attacked?

This is a tough question. We do host websites that get attacked by a wide variety of different methods. However, the variety is so wide that there is no "typical" attack scenario or "average" outcome that we can offer as an example.

At any given time, our network is typically experiencing between zero and three denial-of-service (DOS) or distributed-denial-of-service (DDOS) attacks. Most are short, lasting only a few minutes or hours, but the longest lasted for over a month. Most are not service-disrupting, but occasionally they can render a member site inaccessible, and rarely, if they are significant enough, large-scale DDOS attacks can sometimes briefly disrupt our entire service. (This is equally true of all web hosts.)

To help protect our members' sites, we employ a large number of passive network features like connection filtering and firewalls. These are generally very effective against the everyday attacks we most frequently experience. When attacks go beyond the simple, an active response by NearlyFreeSpeech.NET personnel is typically required. Our active response to attacks on member sites (or on our service itself) is roughly proportional to the square of the disruption caused; our response escalates very quickly as attacks become more severe. Thanks to our long experience in the area, we have a wide arsenal of tools that can be dynamically employed or tuned to help mitigate serious attacks. We take keeping our members' sites online very seriously!

Having your site attacked does sometimes consume resources, e.g. bandwidth, that we charge for. The cost of such an attack depends on the type, scale, and duration of the attack, as well as in large part on your actions before and during the attack. Since these factors are not under our control, vary widely, and cannot be accurately predicted, we will not under any circumstances attempt to estimate what the financial implications of a hypothetical attack might be. If you want such an estimate, simply figure out the bandwidth that would be used based on the size of your site and the anticipated volume of requests.

However, since our service is paid in advance, you always have complete control over your maximum financial liability simply by controlling the balance of your account. If you feel your site is attack-prone and you are primarily concerned about costs, we encourage you to maintain a low account balance to limit your exposure. Then, if a situation arises, you will be able to make an informed decision about your best course of action before incurring any significant expenses. If you feel your site is attack-prone and you are primarily concerned about availability, we suggest that you maintain a larger account balance and customize our account balance warning feature to notify you if your expenses spike in an abnormal way.

Our service is based on personal responsibility. Although our TACOS ensure that you have broad discretion in choosing what to say on your site, if you choose to say something controversial then you must be prepared to be first in line to bear the consequences. We will not indemnify you or waive any costs you incur arising from an attack on a site you host; we are a hosting provider, not an insurance provider.

In all cases, if you are concerned about your site being attacked, you are your own first and best line of defense. You should design a site that is lightweight and fast-loading so that it remains available under heavy load and minimizes bandwidth cost.

If you run into a problem with someone attacking your site or trying to bleed your funds dry, please feel free to contact us. It is absolutely not our intention to sit back and laugh while someone drains your account, whether your site content provoked the attack or not. In some cases, we can block obvious troublemakers and certain types of attacks so they will not reach your site. But since you are the site operator, we will expect you to take all reasonable measures to protect yourself first. Example 1: If someone is posting rude comments on your forum site, you will need to use your forum's blocking features to handle it. Example 2: If someone writes a script to repeatedly download the largest static banner graphic on your site, we may be able to block their IP address for you.

With all that said, it's worth noting that most sites will never be attacked directly and have absolutely nothing to worry about in this area. Even given our libertarian TACOS, fewer than 0.1% of our hosted sites have ever been targeted by noteworthy attacks.

Is your service only for controversial or extreme websites?

Should I set up my new small business website at NearlyFreeSpeech.NET?

Will you pre-approve my web site content or usage for compliance with your Terms and Conditions of Service?

How much will my site cost to host with you?

What kind of uptime can I expect with NearlyFreeSpeech.NET?

Is this cloud computing?

Where are you located?

Do you offer telephone support?

Someone else uses your service and wants my help with it. How do I help them?

Should I use NearlyFreeSpeech.NET or a VPS?