Frequently Asked Questions

The NearlyFreeSpeech.NET FAQ (*)

Getting Started (*)

What is the difference between Domain Registration, DNS Service, and a web site?

Why does my domain not point to my site yet? (Or: What is an alias and why do I need one?)

What's the recommended way to install WordPress on NearlyFreeSpeech.NET?

How do I connect to my site to upload files?

Should I make my own backups?

How do I create a site on your system?

I uploaded a new page, but my browser still shows the old one. What should I do?

Is adding an alias to my site or creating DNS for a domain the same as registering it?

What's the easiest way to register a domain and set up a web site on your service?

After I set up, how long does it take for things to start working?

Many of the changes you make have immediate effect. The ones that don't tend to involve DNS or domain registration changes.

Most DNS changes, such as associating a name like with a site hosted here (by adding an alias), take effect within a minute or two. However, there is a catch. If you recently accessed the name before you set it up, your browser and/or local ISP may "remember" the old information. (Either that it pointed somewhere else or that it didn't work.) Exactly how long that will last depends on what the previous setup was; if it was moving things around on our system it should be visible within a couple of hours. If you changed a domain from somewhere else, it may take a day or more depending on what the other provider had set.

How long it takes to see DNS changes is controlled by the time-to-live (TTL) value for the relevant DNS records. (If a record doesn't exist, the domain contains a setting called Minimum TTL which will be used to tell people how long they can assume that record will continue not to exist.) When you look up a domain name, your local name server (usually run by your ISP) will look at the TTL value and will keep giving you the same answer for that long, even if there are changes in the meantime. (Members who are comfortable with the use of advanced DNS tools such as "dig" can query their name servers to see how much time is left before a given record is rechecked, but that's beyond the scope of this FAQ.)

The root DNS servers operated by the domain registries store your name server records with TTLs of two days. That means if you change your domain's name servers, that change can take up to two days to be fully visible throughout the Internet. (The same applies if your domain expires and gets the "parking" name servers, so don't let that happen!)

For a newly-created domain name, things will often work within a few minutes if you don't try to see if it's working until it's already working. If you happen to hit it before it's ready, you'll trip the DNS TTL delay and may have to wait a couple of hours to see your new domain. You should, in all cases, be able to see a new site using our domain within 10-15 minutes.

Where can I find more information about whether or not your service supports the software I want to use on my site?

How do I make a deposit?

Does it matter if filenames are uppercase or lowercase?

How do I remove a domain that is listed on my membership?

How do I delete a web site?