Frequently Asked Questions

The NearlyFreeSpeech.NET FAQ (*)

Policy (*)

What's the catch?

What payment methods do you accept for account deposits?

What is your refund policy?

What if I want to host unpopular or controversial content?

What happens if my account runs completely out of funds?

What is customer service like for subscription members?

What is customer service like for baseline members?

What if my site uses less than $0.01 of bandwidth in a month?

Do you allow adult content?

Do I get interest on my deposit?

Can I get a credit if your service goes down?

What's the difference between an 'account' and a 'membership?'

If I use your web hosting, will you put banners or ads onto my site?

Do you impose CPU limits?

May I send email from a website hosted at NearlyFreeSpeech.NET?

What if my site gets a DMCA complaint?

Do you provide anonymous hosting?

Can I use my NearlyFreeSpeech.NET site to accept credit cards?

What types of sites should not be hosted on your service?

How do I sign up for my company/club/organization?

Will you honor a court order requiring the takedown of my site?

Usually. However, we do handle these issues on a case-by-case basis, considering several important factors.

First, we look at who is the target of the court order. Some court orders target you as the site operator, and some target your hosting provider.

If a court orders us to take the material down and that court has jurisdiction over us, the material comes down. We uphold United States law at all times, end of story. If the court does not have jurisdiction over us, we will typically request that the order be domesticated before implementing it.

If a court orders you to take the material down, it's a bit more complicated. We will then consider whether the court has jurisdiction over you, either due to citizenship or residency. If they do, we will typically prohibit you from using our service to violate the court order. If there's a court order against your content, you need to fight the order, not try to use the Internet to evade it.

Some countries' legal systems claim that their courts can exercise jurisdiction over any content visible from inside that country, regardless of where it is hosted. We repudiate that legal theory. We do not accept orders from courts that cannot exercise personal jurisdiction over us or you unless they have been properly domesticated. US law frequently bars the domestication of such orders. (However, if Atlantis instead requires all Atlantean ISPs to block access to your site, that is not something we're likely to be able to help with.)

We will also consider the free speech implications of the order. However, many people don't understand how limited this is. Typically, we will only consider free speech based arguments when the site is about the government issuing the court order. I.e., we would be very likely to disregard a court order from Atlantis requiring removal of content critical of the government of Atlantis. We would be significantly less likely to disregard a court order from Atlantis requiring you to remove material that the Atlantis court found defamatory of an Atlantis citizen if you are also an Atlantis citizen or resident. Using our service is not a way to opt out of your country's laws.

While we will give some consideration as to whether a foreign court order is a travesty of justice, it is one of the least influential factors. It rarely comes into play.

One factor we do not consider at all is your opinion. We are not interested in how justified you feel your actions are, how messed up your country's laws are, how easy/unfair/one-sided you feel it is to get such an order in your country, what an ignorant jerk you think the judge was, or how sure you are that they're all out to get you. If you agreed with the order and the process, you'd take the material down yourself; we'd never hear about it. Beyond that, your opinion ceases to have any probative value. Sorry if that's hard to hear.

When we deal with court orders from your jurisdiction, and you are outside the US, it is often helpful for you to make your attorney available to us (at your expense) to answer questions about the matter. If you got a court order issued against you in your own country, but you don't have qualified legal representation, it will be somewhat more difficult for us to take you seriously.

To reiterate the most important statement at the top, we handle all situations on a case-by-case basis. We will not guarantee any specific response, nor will we even guarantee that we will handle all cases as described here. However, we have been at this for many years. The guidelines above have well served our goal of staunchly defending freedom of expression without letting the Internet collapse into total anarchy.

In all cases, the indemnification provisions of our Terms and Conditions of Service require you to pay any legal expenses we incur in handling or responding to court orders related to your services with us.

Can I use your ssh server as a web/SOCKS proxy?

What is supplemental verification?

What will you do if I send you email instructing you to do something to my membership?

Is anything recoverable from a membership that has been closed?

What is the "MFFAM" policy?