No, that would be silly. Since we bill primarily based on resource usage, if most of our services go down, you'll never be charged for them in the first place! We charge you primarily based on the bandwidth and resources you use. If the service is down... well, you aren't using much bandwidth or resources!
This business model has another profound consequence. In the event of a service failure, our revenue craters on the spot until it is fixed. The technical term for that is "motivation." For this reason, we do not offer any service level agreements or uptime guarantees other than "you will get the very best we have to offer."
By way of disclaimer, the above applies only to bandwidth and resource charges. Storage and other charges have always continued to apply during network outages. We don't know what we would do if we ever had a storage outage that resulted in data loss, since it's never happened. If it ever does, we'll try to do the right thing.