Frequently Asked Questions

The NearlyFreeSpeech.NET FAQ (*)

Policy (*)

What's the catch?

What payment methods do you accept for account deposits?

What is your refund policy?

What if I want to host unpopular or controversial content?

What happens if my account runs completely out of funds?

What is customer service like for subscription members?

What is customer service like for baseline members?

What if my site uses less than $0.01 of bandwidth in a month?

Do you allow adult content?

Do I get interest on my deposit?

Can I get a credit if your service goes down?

What's the difference between an 'account' and a 'membership?'

If I use your web hosting, will you put banners or ads onto my site?

Do you impose CPU limits?

May I send email from a website hosted at NearlyFreeSpeech.NET?

What if my site gets a DMCA complaint?

Do you provide anonymous hosting?

Can I use my NearlyFreeSpeech.NET site to accept credit cards?

What types of sites should not be hosted on your service?

How do I sign up for my company/club/organization?

Memberships represent individual people. (The law calls this "a natural person." At NearlyFreeSpeech.NET at least, corporations are not people.) A company, club, or organization (we'll go with "company" for the rest of this FAQ entry, but it applies just as well to clubs, organizations, or other types of groups) has no arms, fingers, and eyes and cannot read our Terms and Conditions of Service or complete our signup form.

If you're signing up to host stuff for any kind of organization in which you're not the sole participant, you still have to create your membership as yourself, at which point you, personally, agree to adhere to our Terms and Conditions of Service. This is not too different from opening a company bank account; you still have to give them your own ID and sign the signature card and checks with your own name, not "President" or "Company Name, Inc."

It is very important to understand that once you create a membership for yourself, it's yours. (To reiterate the above, your membership represents you as an individual.) Although you can cancel your membership, or it can expire if you don't have any accounts or services for awhile, you can never give it away, nor ever let anyone else access it, just like you can't give away your personhood, nor allow other people to pretend to be you. This means we do not allow multiple people to simultaneously manage one membership. We are simply not equipped to handle disputes where multiple people are claiming to be in charge and giving us conflicting instructions. There must always be one person with the final say, and that is the person who, in the event of a dispute, can produce photo ID matching the name on the membership.

After you create your membership, using your own name, you will then have the opportunity to create an account. (Actually you can use your membership to create as many accounts as you want, just like you can have multiple accounts at the same bank.) This is the step where, as the representative of a company, you should be very cautious. You should fill out the account contact information to reflect that of the company, not yourself. This indicates that while you manage the account, the company owns it.

After you fund the company's account, you will be able to set up whatever funds, sites, domains, and other services we offer that the company needs. All of those things attach to the account to make up a neat little package of related stuff. That becomes important if you ever need to transfer control to someone else, because it makes that very easy.

If you need to share responsibility for services here with other people from your company, that is also easily done. Other people from the company can set up memberships of their own. Then, you can share access to a single site or a whole account with them.

If/when the day comes that you need to hand over management of the company's stuff to someone else, it's a very straightforward process. The person taking over simply creates a membership for themselves (again, as an individual, in their own name), at which point they read and agree to our Terms and Conditions of Service. (That part is really, really important.) Then, the company's account has a 12-digit account number like A1B2-C3D4E5F6 you can use to identify it. Give the other person that number, and then each of you should send a free assistance request to us through the member interface asking to move the company's account from the old manager's membership to the new one. The account, and all the sites/domains/databases it contains get moved over in one easy step. It's very easy to do, and can be handled in a few minutes without any downtime or interruption of service. If you have other stuff hosted in a separate account on the same membership, it won't be affected.

Will you honor a court order requiring the takedown of my site?

Can I use your ssh server as a web/SOCKS proxy?

What is supplemental verification?

What will you do if I send you email instructing you to do something to my membership?

Is anything recoverable from a membership that has been closed?

What is the "MFFAM" policy?