Unfortunately, there are a variety of reasons why signup confirmation emails can go missing.
Sometimes they get sent but you don't get them. This usually means that your email provider filtered the message or that it's in your spam folder.
In other cases, our system may have queued your signup for manual review or automatically rejected it. There are various reasons why this can happen, mostly related to us trying to protect ourselves from fraud.
Troubleshooting tips:
- Make sure the signup email is not in your spam folder. Seriously, it happens.
- Make sure you followed the rules about providing your real name.
- Make sure you don't use a throwaway email service.
- If you're using a VPN, try turning it off temporarily to make sure you're not getting mistaken for someone else who's up to no good. (Just temporarily. You're welcome to use a VPN to access our service, just be aware that VPN IPs do get temporary bans from time to time.)
If you've done all of those things, then send support@NearlyFreeSpeech.NET from the address you used to sign up and provide the login name you used. That mailbox is highly automated, but it does try to correlate incoming messages to open signups and flag them to us. Either way, if your signup is queued for manual review, we'll get to it as soon as we can. Usually that's an hour or two. If you sign up in the middle of the night (for us) and happen to get queued for manual review, we're sorry that it may take a bit longer.
If you happen to have a real name that an automated system might plausibly categorize as fake (e.g., if your name coincidentally has a common swear word embedded in it or if your family name happens to be something like "Hacker"), don't wait; just email us. We'll get it sorted out.