Frequently Asked Questions

The NearlyFreeSpeech.NET FAQ (*)

Troubleshooting (*)

How should I describe problems I'm seeking help with?

Why can't I delete or change the permissions of these files my web application created?

If I have a directory called example, why can't I refer to it as /example?

Why does my site keep redirecting to the wrong alias?

What does it mean that a site "has temporarily exceeded its connection limit?"

I can't access my site at all. What should I check first?

What do I do if someone is trying to waste my site's bandwidth?

Why shouldn't I refer to my site as "example.com" in the forum?

Why does your credit card form say my address (or zip) "failed validation" even though I know it is correct?

Why do I sometimes receive an "Access Denied" error when visiting my site?

This message is almost always generated in response to a very specific error condition: you have attempted to open too many simultaneous connections to a single member site. The only other case affects only certain international web spiders that do not obey robots.txt. So, if you are a human being and you are receiving an "Access Denied" error from our network, it is probably because your browser is opening too many simultaneous connections.

This problem never occurs during ordinary browsing. All major web browsers currently do the right thing by default, and our network works with all of them. In the vast majority of cases, opening too many simultaneous connections happens because of a plugin, toolbar, or extension you have loaded into your browser that changes its default behavior. It can also happen if you're using something other than a browser to access your site.

Very rarely, this error can also occur with certain NAT gateways if several users behind the gateway all hit the site at the same time. This is most likely to occur if a device designed for home usage is being used in a business or organizational context with more users than it was intended to handle.

Why am I getting a "premature end of script headers" error when I try to run a script?

Why doesn't my .htaccess file work with Apache 2.4?

Why do I get "The requested URI could not be accessed" when logging in to the control panel of my WordPress site?

Why is there a tiny bug icon on a page in the member interface?

Why is my WordPress site asking for FTP credentials?