Frequently Asked Questions

The NearlyFreeSpeech.NET FAQ (*)

Troubleshooting (*)

How should I describe problems I'm having when seeking help with them?

Why can't I delete or change the permissions of these files my web application created?

If I have a directory called example, why can't I refer to it as /example?

Why does my site keep redirecting to the wrong alias?

What does it mean that a site "has temporarily exceeded its connection limit?"

I can't access my site at all. What should I check first?

What do I do if someone is trying to waste my site's bandwidth?

Why does your credit card form say my address (or zip) "failed validation" even though I know it is correct?

What does the error message "Zero Sized Reply" mean?

Why shouldn't I refer to my site as "example.com" in the forum?

Why do I sometimes receive an "Access Denied" error when visiting my site?

Why am I getting a "premature end of script headers" error when I try to run a script?

This error occurs when a CGI script exits before writing a complete set of HTTP response headers (not even an empty one). It can happen for a variety of reasons:

In all cases, the best thing to do is make sure your site's error log is enabled and see what it says about the problem. If the error output says that there is a system problem preventing execution of your script, or if there is no message in the error log at all, please submit a secure support request indicating the URL of the script you're having trouble with. In many cases, it will be easier to debug a problem if you can provide a simple example at a publicly available URL.

Why doesn't my .htaccess file work with Apache 2.4?

Why do I get "The requested URI could not be accessed" when logging in to the control panel of my WordPress site?

Why is there a tiny bug icon on a page in the member interface?

Why do I get a message about "technical difficulties" when making a Dwolla payment?