Frequently Asked Questions

The NearlyFreeSpeech.NET FAQ (*)

Troubleshooting (*)

How should I describe problems I'm having when seeking help with them?

Why can't I delete or change the permissions of these files my web application created?

If I have a directory called example, why can't I refer to it as /example?

Why does my site keep redirecting to the wrong alias?

What does it mean that a site "has temporarily exceeded its connection limit?"

I can't access my site at all. What should I check first?

Our Site Troubleshooting Wizard may be able to help. It is pretty good at detecting site problems, DNS misconfiguration, and domain registration errors.

If that doesn't work, you haven't changed anything that may have caused this, and there is nothing listed in the announcements about something wrong right now, please contact support and provide as much information as possible about your problem. Be sure to include the name of the site you are reporting trouble with!

Why does your credit card form say my address (or zip) "failed validation" even though I know it is correct?

What do I do if someone is trying to waste my site's bandwidth?

What does the error message "Zero Sized Reply" mean?

Why do I sometimes receive an "Access Denied" error when visiting my site?

Why shouldn't I refer to my site as "example.com" in the forum?

Why am I getting a "premature end of script headers" error when I try to run a script?

Why doesn't my .htaccess file work with Apache 2.4?

Why do I get "The requested URI could not be accessed" when logging in to the control panel of my WordPress site?

Why is there a tiny bug icon on a page in the member interface?

Why do I get a message about "technical difficulties" when making a Dwolla payment?