Frequently Asked Questions

The NearlyFreeSpeech.NET FAQ (*)

Troubleshooting (*)

How should I describe problems I'm seeking help with?

Why can't I delete or change the permissions of these files my web application created?

If I have a directory called example, why can't I refer to it as /example?

Why does my site keep redirecting to the wrong alias?

What does it mean that a site "has temporarily exceeded its connection limit?"

I can't access my site at all. What should I check first?

What do I do if someone is trying to waste my site's bandwidth?

Why shouldn't I refer to my site as "" in the forum?

When asking for help in our forum, we strongly recommend against replacing the name of your site with example or a domain with or taking similar steps to conceal the specifics of what you're asking about.

Obfuscating the details of a question or problem forces people to guess rather than investigate. Guessing is both difficult and inaccurate. When you want other people to help you, it's a good idea to make that as easy as possible. Doing so also makes it more likely that their response will actually help.

It's also frequently the case that when people obfuscate the details of what they're asking about, they inadvertently omit the information needed to resolve their problem or answer their question. This is perfectly normal; it's frequently impossible to know what information is needed to solve a problem without knowing its solution. And if someone already knows the solution to a problem, they usually don't ask for help solving it.

So, when asking for help in the forums, we recommend providing as many specific details as possible, along with following our standard troubleshooting advice. This will almost always help you answer your question or solve your problem faster and more accurately.

If you are uncomfortable posting necessary information in the forum, you may wish to look at our subscription membership which includes an option for private support.

Why does your credit card form say my address (or zip) "failed validation" even though I know it is correct?

Why do I sometimes receive an "Access Denied" error when visiting my site?

Why am I getting a "premature end of script headers" error when I try to run a script?

Why doesn't my .htaccess file work with Apache 2.4?

Why do I get "The requested URI could not be accessed" when logging in to the control panel of my WordPress site?

Why is there a tiny bug icon on a page in the member interface?

Why is my WordPress site asking for FTP credentials?