Frequently Asked Questions

The NearlyFreeSpeech.NET FAQ (*)

Login (*)

What should I do if I've lost access to the email address associated with my membership?

How do I recover my login name or reset my password?

Why can't I access your service from an IP listed as a Tor exit node by default?

Why aren't I getting system emails (like password resets) from NearlyFreeSpeech.NET?

Why do I get redirected to the login page without an error message when I try to log in to your member site?

What does the error "the login information provided is not correct" mean?

What should I do if the two-factor device used for logging in to my membership is lost or broken?

When you enable two-factor authentication, you are supposed to generate and securely save one-use recovery codes. This situation is what those codes are for; they are used in lieu of codes generated by your two-factor device. As long as you have them, you can use one code to log in as normal and two more codes to remove the two-factor device from your membership. Then you will be all set.

If for some reason you don't have those codes, you will have to complete our login recovery process.

Assuming you contact us from the email address associated with your membership, our system will send you a response with information about:

What should I do if I've forgotten what email address is associated with my membership?

What do I do if my membership was frozen due to sharing or a fraudulent transfer?

What happens if I enter the incorrect email address when I create my membership?

Why does the members site keep asking me to log in again?