Frequently Asked Questions

The NearlyFreeSpeech.NET FAQ (*)

Login (*)

What should I do if I've lost access to the email address associated with my membership?

How do I recover my login name or reset my password?

You can recover your login name (using your member email address) or reset your password (using your login name and email address) from this page on our public web site.

Here are two crucial pieces of information you need to reset your password and log in successfully:

To complete a password reset, you must perform all four of the following steps:

  1. Request a password reset email from our public web site. (You can do this once per hour.)
  2. Click the confirmation link in the password reset email. (This prevents others from harassing you by resetting your password without your consent.)
  3. Log in to our member interface using the temporary password found in the password reset email.
  4. Visit the Profile tab and select the "Change Password" action to set a new permanent password.

If at any point prior to step 2 you successfully log in with your old password, the password reset will be cancelled. Likewise, requesting a new password reset (once an hour has elapsed) cancels any incomplete previous password reset attempt.

Why can't I access your service from an IP listed as a Tor exit node by default?

Why aren't I getting system emails (like password resets) from NearlyFreeSpeech.NET?

What is the login recovery process?

Why do I get redirected to the login page without an error message when I try to log in to your member site?

What does the error "the login information provided is not correct" mean?

What should I do if the 2-factor device used for logging in to my membership is lost or broken?

What should I do if I've forgotten what email address is associated with my membership?

What do I do if my membership was frozen due to sharing or a fraudulent transfer?