Frequently Asked Questions

The NearlyFreeSpeech.NET FAQ (*)

Login (*)

What should I do if I've lost access to the email address associated with my membership?

How do I recover my login name or reset my password?

Why can't I access your service from an IP listed as a Tor exit node by default?

Why aren't I getting system emails (like password resets) from NearlyFreeSpeech.NET?

What is the login recovery process?

Why do I get redirected to the login page without an error message when I try to log in to your member site?

What does the error "the login information provided is not correct" mean?

What should I do if the two-factor device used for logging in to my membership is lost or broken?

What should I do if I've forgotten what email address is associated with my membership?

What do I do if my membership was frozen due to sharing or a fraudulent transfer?

What happens if I enter the incorrect email address when I create my membership?

Why does the members site keep asking me to log in again?

If your ISP changes your IP address, or you use Tor or another service that causes your web request to originate from multiple IP addresses, you may find that our system prompts you to log in again whenever your IP changes.

This is a security measure designed to prevent session hijacking. By default, all your requests must originate from the IP address you logged in from. However, if your IP address changes frequently, constantly logging in can get super annoying. So this behavior is configurable.

To review or change your session protection settings:

  1. Go to the Profile tab.
  2. In the Details box, find the Session Protection line.
  3. You can see the current setting on that line. To change it, select the Edit link.

You must log in from a stable IP address to make this change. This may require using an alternate connection, such as a cell phone data plan, access at work or home, or a public library.

The default setting is High, which is fine for most people. We recommend thinking long and hard before choosing a setting below Medium.