Frequently Asked Questions

The NearlyFreeSpeech.NET FAQ (*)

Member Support (*)

What is the status of my support issue?

How can I get specific software installed for my site?

What is a system problem?

Why was my system problem report closed as "works as configured?"

Do I really have to buy a subscription membership just to get a simple question answered?

What are the options available for member support?

What are the various responses to a system problem report?

How can I give you private feedback about your service?

Why was my system problem report closed as "not a system problem?"

How do system problem reports work?

Can you help me restore something that has been deleted?

How do I "cash out" unused support points?

Why don't you answer @nfsn tweets?

Why don't you provide free support?

Why don't you provide more detail in response to system problem reports?

What is an assistance request?

How do I buy support points?

What if I can't figure out which support option to use?

Why does your support cost so much?

Why shouldn't I wait until I need support to set up a subscription membership?

What are support hours and expected response times?