Frequently Asked Questions

The NearlyFreeSpeech.NET FAQ (*)

Our Service (*)

What is adjunct access?

Adjunct access is a sharing tool that allows you to grant another member SSH and SFTP (and, if you enable it, FTP) access to one of your sites. It also allows them to view information about the site in our member interface, but does not allow them to modify that information.

If you need more powerful sharing that allows editing site settings, DNS, and other services, account sharing may be a better choice than adjunct membership.

To grant adjunct access to another NearlyFreeSpeech.NET member:

  1. Visit the Sites panel.
  2. Select the "short name" of the site you want to share; this will take you to the Site Information panel for that site.
  3. Choose "Add an Adjunct Member" in the "Actions" box.

If you have more than one site, granting a member adjunct access to one site will not enable them to edit any of your other sites.

When the other member does not have a funded account, adding the member to your site confers "Adjunct" status on that member. The member you add must already exist with a confirmed membership.

Adjunct members are not required to pay anything and their memberships will not expire for non-payment as long as they have adjunct access to at least one site. Of course, they are still entitled to fund an account and create their own sites at any time, without restricting their ability to share one or more sites with you.

There is no additional security within a site; any member who has permission to access the site can access or modify any part of the site content. Adjunct access grants full control over the content of your site, but not the administration of it. Therefore, they may change or delete all the content on your site, but they cannot remove the site from our system, close your accounts, see your balances, or perform any other activity not related to site content.

You are solely responsible for providing any support needed by members who do not have their own account and subscription membership with us.

All members must go through the signup process themselves to create their own memberships and agree to our Terms & Conditions of Service; you may not create NearlyFreeSpeech.NET memberships for other people.

What is the fine print on the "two cents" free trial?

What is a resource accounting unit?

What is an alternate emergency contact?

How do I set up HTTPS (TLS) for my web site?

How exactly are storage charges calculated?

Will bandwidth charges apply to my ssh usage?

What are the default directories created when I set up a new site?

What is resource billing?

How do I transfer something to another member?

How do I set up two-factor authentication for my membership?

The IP addresses listed for my site have changed since I last looked. Should I be concerned?

How do I set up TLS using my own key and a third-party certificate?

To manage services for multiple entities, should I create multiple memberships or accounts?

How do I cancel my membership?

How did my account get overdrawn?

Can I change the name of my _____?

How can people contribute funds to support my site?

Why was I warned that my PayPal deposit is nonrefundable?

If I want to start my site over, should I delete it and make another with the same name?

How come I can't ping/traceroute stuff on your network?

How do I sign up my friend for NearlyFreeSpeech.NET?

I tried to change my contact email address but I never got a confirmation email. How do I get another one sent to me?

You forwarded me a DMCA notification affecting my site. Now what?

What is maintenance mode?

How do I transfer something from one account to another on my membership?

How can multiple people manage services hosted here?

Why does my bank's website say you charged my credit card even though your site said the payment(s) failed?

I don't log in to your site all the time. How do I stay up to date on news and announcements?

How do I remove or replace my two-factor device?

What is the "Excess Non-Production Sites" charge?

How do I hand over control of hosted services to someone else?

How do I see what users I have granted adjunct access to my site?

How do I transfer funds between accounts on my membership?

What are the IP addresses of your name servers?

How do I remove TLS?

Is my website non-production, production, or critical?

What is unbilled storage?

How do I change the contact email address I gave you when I created my membership?

Why can't I cancel my membership?

How do I get a receipt for a deposit I made?

What is account sharing?

Is penetration testing of sites hosted here allowed?

How can I send funds to another member's account or site?

Since your service is prepaid, how do I know when to add funds?

Do you provide refunds for services already rendered?

What do I do if I find a typo or mistake in your documentation?

Will my site still incur charges if it is disabled?

What is NearlyFreeSpeech's backup strategy for user content?