Frequently Asked Questions

The NearlyFreeSpeech.NET FAQ (*)

Our Service (*)

What is adjunct access?

What is the fine print on the "two cents" free trial?

What is a resource accounting unit?

A resource accounting unit (RAU) is a basic unit of web site resource utilization on our network. It is currently defined as a memory usage integral totaling use of one gigabyte of memory for one minute, or the equivalent amount of CPU if a system is CPU constrained.

To provide a simplified example, suppose a single site is running on a dedicated server with 4 gigs of RAM. That server is "worth" 4 RAUs per minute. But if the site is only using half that server's resources (whether RAM or CPU -- whichever is greater since the server is "full" no matter which one runs out first) over a minute, then it would accrue only 2 RAUs during that minute. If the site becomes idle the next minute and has no requests, it accrues no RAUs during that minute.

RAUs are currently used in conjunction with server types that feature resource billing. If you are not using such a server type, RAUs used by your site are ignored and will not be billed. They are still calculated and presented for your information and for our use in capacity planning.

What is an alternate emergency contact?

How exactly are storage charges calculated?

Will bandwidth charges apply to my ssh usage?

How do I set up HTTPS (TLS) for my web site?

What is resource billing?

What are the default directories created when I set up a new site?

How do I transfer something to another member?

The IP addresses listed for my site have changed since I last looked. Should I be concerned?

To manage services for multiple entities, should I create multiple memberships or accounts?

How do I cancel my membership?

How did my account get overdrawn?

How can people contribute funds to support my site?

Can I have my member login / member name / site name / MySQL process name changed?

How do I set up TLS using my own key and a third-party certificate?

Why was I warned that my PayPal deposit is nonrefundable?

How come I can't ping/traceroute stuff on your network?

If I want to start my site over, should I delete it and make another with the same name?

How do I sign up my friend for NearlyFreeSpeech.NET?

I tried to change my contact email address but I never got a confirmation email. How do I get another one sent to me?

You forwarded me a DMCA notification affecting my site. Now what?

What is maintenance mode?

How do I transfer something from one account to another on my membership?

Why does my bank's website say you charged my credit card even though your site said the payment(s) failed?

How can multiple people manage services hosted here?

I don't log in to your site all the time. How do I stay up to date on news and announcements?

How do I see what users I have granted adjunct access to my site?

How do I hand over control of hosted services to someone else?

How do I transfer funds between accounts on my membership?

What are the IP addresses of your name servers?

How do I change the contact email address I gave you when I created my membership?

What is unbilled storage?

Why can't I cancel my membership?

How do I get a receipt for a deposit I made?

How do I remove TLS?

Is my website non-production, production, or critical?

What is the "Excess Non-Production Sites" charge?

How can I send funds to another member's account or site?

Is penetration testing of sites hosted here allowed?

What is account sharing?

Do you provide refunds for services already rendered?

Since your service is prepaid, how do I know when to add funds?

What do I do if I find a typo or mistake in your documentation?