Frequently Asked Questions

The NearlyFreeSpeech.NET FAQ (*)

Our Service (*)

What is adjunct access?

What is the fine print on the "two cents" free trial?

What is a resource accounting unit?

What is an alternate emergency contact?

How exactly are storage charges calculated?

How do I set up HTTPS (TLS) for my web site?

Will bandwidth charges apply to my ssh usage?

What is resource billing?

What are the default directories created when I set up a new site?

How do I transfer something to another member?

Memberships represent an individual person and as such are non-transferable. Therefore, any kind of transfer will require the recipient to have a membership of their own. Once that is accomplished, there are a couple of different ways to proceed.

Option 1: You can transfer an account in its entirety, which will also transfer all sites, domains, and MySQL server processes funded by that account, using the Transfer an account between memberships assistance request.

Option 2: If the recipient already has an account, you can transfer items such as sites and domains individually from your account to the recipient's account using the Transfer assets between accounts assistance request.

You'll need to make sure you account for the migration of any MySQL data that might be living on a MySQL process you own, but do not wish to transfer to the other member; a site that depends on MySQL will break if it is separated from its database(s). Similarly, if you transfer a site that uses one or more domain names, it is generally necessary to transfer the domain name(s) as well.

In accordance with our policies, the balance of any account transferred between two parties becomes nonrefundable. Also, since we do not allow you to have more than one membership, we will generally not help you transfer assets between memberships if we determine that you control both memberships, unless one of the memberships is being closed as part of the transfer.

See also:

The IP addresses listed for my site have changed since I last looked. Should I be concerned?

To manage services for multiple entities, should I create multiple memberships or accounts?

How do I cancel my membership?

How did my account get overdrawn?

How can people contribute funds to support my site?

Can I have my member login / member name / site name / MySQL process name changed?

How do I set up TLS using my own key and a third-party certificate?

Why was I warned that my PayPal deposit is nonrefundable?

How come I can't ping/traceroute stuff on your network?

If I want to start my site over, should I delete it and make another with the same name?

How do I sign up my friend for NearlyFreeSpeech.NET?

I tried to change my contact email address but I never got a confirmation email. How do I get another one sent to me?

You forwarded me a DMCA notification affecting my site. Now what?

What is maintenance mode?

How do I transfer something from one account to another on my membership?

Why does my bank's website say you charged my credit card even though your site said the payment(s) failed?

How can multiple people manage services hosted here?

I don't log in to your site all the time. How do I stay up to date on news and announcements?

How do I replace my two-factor device?

How do I see what users I have granted adjunct access to my site?

How do I hand over control of hosted services to someone else?

How do I transfer funds between accounts on my membership?

What are the IP addresses of your name servers?

How do I change the contact email address I gave you when I created my membership?

What is unbilled storage?

Why can't I cancel my membership?

How do I get a receipt for a deposit I made?

How do I remove TLS?

Is my website non-production, production, or critical?

What is the "Excess Non-Production Sites" charge?

How can I send funds to another member's account or site?

Is penetration testing of sites hosted here allowed?

What is account sharing?

Do you provide refunds for services already rendered?

Since your service is prepaid, how do I know when to add funds?

What do I do if I find a typo or mistake in your documentation?