Frequently Asked Questions

The NearlyFreeSpeech.NET FAQ (*)

Our Service (*)

How can I have multiple users edit a web site?

What is the fine print on the "two cents" free trial?

We offer a "give us your two cents' worth" free trial to new members. This trial includes up to $0.02 of free service that can be used for a period of about a month to help figure out if our service is right for you without the need to make a deposit. However, we have been forced to apply certain limitations and restrictions. Here they are:

In general, we are happy to provide member support to free trial members through our free support options, such as our forum. However, if a question indicates usage not consistent with the intent of the trial offer, we may not be able to assist.

What is a resource accounting unit?

What is an alternate emergency contact?

How exactly are storage charges calculated?

How do I ssh out from the ssh server?

Will bandwidth charges apply to my ssh usage?

What are the default directories created when I set up a new site?

What is resource billing?

How do I transfer something to another member?

The IP addresses listed for my site have changed since I last looked. Should I be concerned?

I want to create a second website. Should I create a new membership or account first?

How did my account get overdrawn?

How do I cancel my membership?

How can people donate funds to support my site?

Can I have my member login / member name / site name / MySQL process name changed?

I tried to change my contact email address but I never got a confirmation email. How do I get another one sent to me?

Why was I warned that my PayPal deposit is nonrefundable?

How come I can't ping/traceroute stuff on your network?

If I want to start my site over, should I delete it and make another with the same name?

How do I sign up my friend for NearlyFreeSpeech.NET?

You forwarded me a DMCA notification affecting my site. Now what?

How do I transfer something from one account to another on my membership?

Why does my bank's website say you charged me a bunch of times?

What is maintenance mode?

How can I share content between sites?

I don't log in to your site all the time. How do I stay up to date on news and announcements?

How do I pay you with a prepaid / gift card?

How do I see what users I have granted adjunct access to my site?

How do I transfer funds between accounts on my membership?

What are the IP addresses of your name servers?

What is the GPG public key for use with signed duplicity remote backups?

How do I change the contact email address I gave you when I created my membership?

Do you provide SSL certificates?

How do I hand over control of hosted services to someone else?

Why can't I cancel my membership?

How do I get a receipt for a deposit I made?

What is unbilled storage?

How do I pay with MoneyBookers?

How can I send funds to another member's account or site?

Do you provide refunds for services already rendered?

Since your service is prepaid, how do I know when to add funds?

What do I do if I find a typo or mistake in your documentation?