Frequently Asked Questions

The NearlyFreeSpeech.NET FAQ (*)

Our Service (*)

What is adjunct access?

What is the fine print on the "two cents" free trial?

What is a resource accounting unit?

What is an alternate emergency contact?

How do I set up HTTPS (TLS) for my web site?

How exactly are storage charges calculated?

Will bandwidth charges apply to my ssh usage?

No. Currently you are not charged for ssh bandwidth usage. That's subject to change at some point, but it would hardly matter as it would take you a very long time indeed to pass a gigabyte of data doing the sort of activities we allow via ssh. For example, if you are editing a web page on an 80x25 terminal, you would have to redraw the entire screen over 530,000 times to get to a gigabyte of traffic.

Because this traffic is negligible, we've never bothered. Of course, if this feature were to start getting abused, we would have to reconsider, but fortunately our members have been very conscientious about their ssh usage.

What are the default directories created when I set up a new site?

What is resource billing?

How do I transfer something to another member?

The IP addresses listed for my site have changed since I last looked. Should I be concerned?

To manage services for multiple entities, should I create multiple memberships or accounts?

How do I cancel my membership?

How did my account get overdrawn?

How do I set up TLS using my own key and a third-party certificate?

How can people contribute funds to support my site?

Can I have my member login / member name / site name / MySQL process name changed?

Why was I warned that my PayPal deposit is nonrefundable?

If I want to start my site over, should I delete it and make another with the same name?

How come I can't ping/traceroute stuff on your network?

How do I sign up my friend for NearlyFreeSpeech.NET?

I tried to change my contact email address but I never got a confirmation email. How do I get another one sent to me?

What is maintenance mode?

You forwarded me a DMCA notification affecting my site. Now what?

How do I transfer something from one account to another on my membership?

How can multiple people manage services hosted here?

Why does my bank's website say you charged my credit card even though your site said the payment(s) failed?

I don't log in to your site all the time. How do I stay up to date on news and announcements?

How do I replace my two-factor device?

How do I hand over control of hosted services to someone else?

How do I see what users I have granted adjunct access to my site?

How do I transfer funds between accounts on my membership?

What is the "Excess Non-Production Sites" charge?

What are the IP addresses of your name servers?

How do I remove TLS?

How do I change the contact email address I gave you when I created my membership?

What is unbilled storage?

Is my website non-production, production, or critical?

Why can't I cancel my membership?

How do I get a receipt for a deposit I made?

What is account sharing?

How can I send funds to another member's account or site?

Is penetration testing of sites hosted here allowed?

Do you provide refunds for services already rendered?

Since your service is prepaid, how do I know when to add funds?

What do I do if I find a typo or mistake in your documentation?

Will my site still incur charges if it is disabled?