Frequently Asked Questions

The NearlyFreeSpeech.NET FAQ (*)

Our Service (*)

What is adjunct membership?

What is the fine print on the "two cents" free trial?

What is a resource accounting unit?

What is an alternate emergency contact?

How exactly are storage charges calculated?

Will bandwidth charges apply to my ssh usage?

What is resource billing?

What are the default directories created when I set up a new site?

How do I transfer something to another member?

How do I set up HTTPS (TLS) for my web site?

TLS is supported by default for the .nfshost.com name for all newly-created sites (e.g. example.nfshost.com), and can be enabled for older sites from the Site Information panel for that site in our member interface.

For custom aliases, such as www.example.com, you will need a key, a certificate, and (usually) a certificate chain. If you have these already, you can install them through the shell or the member interface, whichever you prefer.

If you don't already have a certificate provider, the most popular option is Let's Encrypt, a free service. The easiest way to use Let's Encrypt certificates is to type the following command in the shell:

YourPrompt> tls-setup.sh

In most cases, that will set up everything related to TLS for your site using Let's Encrypt certificates, including automatic renewal.

This script handles the simplest, most common cases. If your site uses custom web daemons or custom access controls, the automatic scripts may not work for you. For such cases, we provide the dehydrated ACME client; it provides hooks to install and clean up challenges that you can use to interface with whatever you're doing.

If you would rather have us take care of everything, we can also provide managed installation of Comodo PositiveSSL DV certificates for a small fee.

The IP addresses listed for my site have changed since I last looked. Should I be concerned?

To manage services for multiple entities, should I create multiple memberships or accounts?

How do I cancel my membership?

How did my account get overdrawn?

How can people contribute funds to support my site?

Can I have my member login / member name / site name / MySQL process name changed?

Why was I warned that my PayPal deposit is nonrefundable?

How come I can't ping/traceroute stuff on your network?

If I want to start my site over, should I delete it and make another with the same name?

I tried to change my contact email address but I never got a confirmation email. How do I get another one sent to me?

How do I sign up my friend for NearlyFreeSpeech.NET?

How do I set up TLS using my own key and a third-party certificate?

You forwarded me a DMCA notification affecting my site. Now what?

What is maintenance mode?

How do I transfer something from one account to another on my membership?

Why does my bank's website say you charged me a bunch of times?

How can multiple people manage services hosted here?

I don't log in to your site all the time. How do I stay up to date on news and announcements?

How do I see what users I have granted adjunct access to my site?

How do I transfer funds between accounts on my membership?

How do I hand over control of hosted services to someone else?

What are the IP addresses of your name servers?

How do I change the contact email address I gave you when I created my membership?

Why can't I cancel my membership?

How do I get a receipt for a deposit I made?

What is unbilled storage?

How do I remove TLS?

How can I send funds to another member's account or site?

Is my website non-production, production, or critical?

Is penetration testing of sites hosted here allowed?

Do you provide refunds for services already rendered?

What is account sharing?

Since your service is prepaid, how do I know when to add funds?

What do I do if I find a typo or mistake in your documentation?