If you do log in to our site, the System Status panel consolidates most of your need-to-know information about recent updates and downtimes. If our system appears down, you can also check our offsite status page for updates.
If you want to stay up-to-date without logging in, minor updates and timely information about outages can also be found on our Twitter feed. (If you don't like Twitter, this information is mirrored on our site with more history than the other options offer.)
For more significant updates, our primary mechanism for keeping our members informed is our blog. It is relatively low-traffic and is where all important service announcements about our service will appear.
To help you keep up to date without constantly visiting our blog, we offer a couple of useful RSS feeds. There is an RSS feed for the whole blog as well as sub-feeds for News & Announcements, Network Status and Policy Changes that include various announcements about service-affecting maintenance, planned downtimes, and changes to the service that affect all or nearly all of our members, like upgrades that may not be backwards-compatible.
For more detail, the News & Announcements RSS feed includes all the Network Status announcements as well as posts about new service availability, beta test announcements, pricing changes and the like. (Since we try to include everything from Network Status in News & Announcements, it's generally not necessary to follow both feeds.) The News & Announcements feed is the one used to populate our member home page.
These are our primary channels of communication, so we strongly recommend that you follow one or more of them to stay abreast of events affecting you. We try to keep all these channels low-traffic and relevant.