The username for SFTP and ssh access is not the same as your member login; it is based on both your member login and the site name. The password, however, is the same as your member password. The specifics are listed in the "SSH/SFTP Information" box on each site's information panel in our member interface.
To find this information:
- Visit the Sites panel to display your list of sites.
- Select the site's "short name" in the "Sites" table to display the details about the site you want to access.
- Find the box titled "SSH/SFTP Information."
- Locate the username row and the appropriate hostname row for the protocol you wish to use.
Please keep in mind that if you are using FTP to access your site (not recommended), it uses these credentials as well, but you must enable it in two places.