Send a message to support@nearlyfreespeech.net from a working email address that we can reply to stating one of the following:
- "I would like to complete the Login Recovery Process because I do not have access to the email address associated with my membership."
- "I would like to complete the Login Recovery Process because I do not have access to my two-factor device or saved recovery codes."
- "I would like to complete the Login Recovery Process because NearlyFreeSpeech.NET determined that my membership and email address have been compromised."
Our system will send you further instructions. Be very careful that all further messages you send us during that login recovery attempt are replies to that message. It will be from a unique address specific to that login recovery attempt. (Something like "issue_123456@support.nearlyfreespeech.net.") Any additional messages you send to our support won't be associated with your attempt to complete the process and won't count toward completing it.
Note that only one login recovery attempt may be initiated per day, and no more than one login recovery attempt may be in process at a time. (Both limits are per membership and per email address.)
If an attempt to complete the login recovery process fails due to multiple errors or social engineering efforts, you will be notified that you must wait 24 hours before starting a new attempt.