Frequently Asked Questions
If your domain is registered through us, but is set to require manual renewal, follow these steps to renew it:
If your domain is registered with us and it is set to auto-renew, it will renew automatically for another year about a week before expiration with no action needed on your part, provided there are sufficient funds in your account. (You'll be warned repeatedly and often if the necessary funds are not available.)
If your domain is not registered through us, you will need to contact your registrar to renew it.
Remember, any renewals add on to the existing registration. So if it is May 2023 and your domain expires in August 2023 and you purchase a one year renewal, your new expiration date will be in August 2024, not May 2024. There is no penalty for renewing early!
Regardless of the renewal method, the maximum length of time on a domain registration is ten years from today. Thus, if your domain expires in five years and a few days (for example, if today is February 16, 2017 and your domain expires on February 21, 2022) you'll only be able to renew it for a maximum of four more years, because it can't be renewed for a partial additional year. Our system won't let you select a number of years for renewal that exceeds the allowed maximum of ten. (This also means that for a domain that expires in more than nine but less than ten years, our system won't let you attempt to renew it at all.)