Frequently Asked Questions

To an extent, yes. However, we only allow HTTP services (e.g. web sites) to be accessed from outside our network. A partial list of servers that will not work with our system includes:

Live streaming (Shoutcast/Icecast/etc)
Non-web-based MUD and gaming servers (including Minecraft)
Voice chat servers (e.g. Mumble, Teamspeak, Ventrilo)
email servers (SMTP, POP, IMAP)
anonymous FTP servers
IRC bots and servers (though many web-based chat programs do work)

What type of control panel do you use?

What software can I use to access your system?

What are the most common things that do not work on your system?

Why don't you offer static IP addresses?

Does 'NearlyFreeSpeech.NET DNS' support subdomains?

What is your hosting network like?

How big is a gigabyte?

How many MySQL databases can I have?

What sort of spam protection does your email forwarding provide?

What kind of hardware and OS will my site be running on?

Do you support IPv6?

Troubleshooting (*)

How should I describe problems I'm having when seeking help with them?

Why can't I delete or change the permissions of these files my web application created?

If I have a directory called example, why can't I refer to it as /example?

Why does my site keep redirecting to the wrong alias?

What does it mean that a site "has temporarily exceeded its connection limit?"

I can't access my site at all. What should I check first?

Why does your credit card form say my address (or zip) "failed validation" even though I know it is correct?

What do I do if someone is trying to waste my site's bandwidth?

What does the error message "Zero Sized Reply" mean?

Why do I sometimes receive an "Access Denied" error when visiting my site?

Why shouldn't I refer to my site as "example.com" in the forum?

Why am I getting a "premature end of script headers" error when I try to run a script?

Why doesn't my .htaccess file work with Apache 2.4?

Why do I get "The requested URI could not be accessed" when logging in to the control panel of my WordPress site?

Why is there a tiny bug icon on a page in the member interface?

Why do I get a message about "technical difficulties" when making a Dwolla payment?

Uploading (*)

What is the connection information to upload files to my web site?

How do I upload my content to my site?

Can I access my web site via ssh?

What directory do I upload my web site's files to?

What hostname should I use for SFTP?

What program should I use to connect via ssh?

Why do I have to enable FTP in two places to get it to work?

What is SFTP?

Can I configure my ssh connection to use a public key?

I tried to SFTP to ftp.xxx.nearlyfreespeech.net and it failed. Why?

What are the fingerprints for the NearlyFreeSpeech.NET ssh keys?

I am having trouble uploading with FTP. What could be wrong?

What if I think the name of your ssh server is too long?

I can connect to NearlyFreeSpeech.NET just fine, so why is your FTP or ssh server unreachable or timing out?

Is automated SSH/FTP access to the system allowed?

Wikified (*)

How can I set up simple password protection for part or all of my site?

If I use AWStats, how can I keep just anybody from looking at my statistics?

How do I set up Dreamweaver to upload files to my site?

While running AWStats, I get the message "Error 500: Internal Server Error (Premature end of script headers)." What's wrong?

While running AWStats for the first time, I get a message about permissions. What's going on?

How can I customize NearlyFreeSpeech's provided AWStats script?

When I try to run AWStats it just times out. What's wrong?

Frequently Asked Questions

The NearlyFreeSpeech.NET FAQ (*)

Customization (*)

Domain Name Service (DNS) (*)

Domain Registration (*)

Email (*)

General (*)

Getting Started (*)

Log Files (*)