To get the correct hostname to use for ssh/SFTP access to your site:
- Go to the Sites tab in the member interface.
- Select your site name from the list to go to its Site Information panel.
- On the Site Information panel, find the box titled "SSH/SFTP Information."
- The "SSH/SFTP Hostname" line will contain the exact hostname to use for ssh and SFTP.
This will be different than any of your site aliases or the hostname used for FTP.